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Lithia & Driveway

Service Advisor

Odessa Chevroletonsite

Posted today · via Workday

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About this role

Dealership: L0026 All American Chevrolet of Odessa All American Chevrolet of Odessa Potential sign on bonus with verified experience! What You'll Do Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC). Follow the Initial Customer Contact (ICC) process. Greet customers in a friendly and professional manner. Identify, confirm and offer resolution to customer concerns. Communicate with customer what needs to be done, how much it will cost and when service will be complete. Assess customer needs by conducting a vehicle walk around. Attain agreement from customer for service needs. Offer a multi-point inspection. Write accurate repair orders using ADP system. Follow the Interim Customer Contact (ICC2) process.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Odessa Chevrolet. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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