Customer Service Coordinator, Cream Global
Liverpoolonsitemid
Posted today · via Workday
About this role
Job Summary: Company: Cream Global Ltd. Location: Liverpool (office based), and on site at events Reports to: Customer Services Manager Working Hours: Monday to Friday 9am – 5pm, with additional evening and weekend work during peak periods and event delivery, as required. Contract Type: Full time – Some weekends and evenings required over show dates Role Description We are looking for a Customer Service Coordinator to join our team and play a key role in delivering high-quality customer experiences across various Cream Global Ltd events including Creamfields, Download Festival, On the Waterfront, In the Park and other UK events. As the first point of contact for customers , this is a pivotal role in shaping the fan journey before, during and after each event.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Liverpool. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gomonday
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