CIB Customer Journey Manager - Client Relationship Transformation

Londononsitemanager

Posted today · via Workday

About this role

End Date Tuesday 06 October 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE : Customer Journey Manager, LOCATION : London or Bristol HOURS : Full-time SALARY: Competitive Package What you’ll be doing: We're looking for a Customer Journey Manager (CJM) to understand, measure and orchestrate the customer and colleague journeys that sit at the heart of AI-enabled Client Relationship capabilities for the Corporate & Institutional Bank (CIB).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: figma

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

figma

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