Technical Application Service Specialist

Hyderabad Knowledge Park Tower 2onsitemid

Posted 3 days ago · via Workday

About this role

End Date Friday 25 September 2026 We Support Flexible Working – Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary As a Senior Service Specialist, you will be the go-to expert for complex service issues and escalations. They lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, process improvement, and cross-functional collaboration to elevate overall service quality. Job Description Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems. Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyderabad Knowledge Park Tower 2. We weight your proximity and willingness to relocate.

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