Service Desk Technician - After Hours
Virtual Locationonsite$104K – $125K
Posted today · via Workday
About this role
Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. *THIS IS FOR AFTER HOURS POSITIONS ONLY! SHIFT HOURS WILL FALL BETWEEN 8PM - 8AM EST, AND DAYS WILL BE DEPENDING ON NEEDS OF BUSINESS. ONLY APPLICATIONS OF THOSE ABLE TO WORK WITHIN THAT TIME FRAME WILL BE CONSIDERED. THIS IS NON-NEGOTIABLE.* Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Virtual Location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included