Patient Services Supervisor
The Colonyonsite$60K – $95K
Posted 1mo ago · via Workday
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Responsible for leading, training, and motivating a team of customer service representatives to ensure the delivery of exceptional service experience. Oversee day-to-day operations, including monitoring calls, auditing communications, and ensuring adherence to company procedures and quality standards. Plays a key role in coaching team members, handling escalated calls, and driving continuous improvement across multiple locations. Role And Responsibilities Manage quality assurance and call audit activities across multiple locations and lines of business, including omni channel.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, hipaa
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in The Colony. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamshipaa