Supervisor - IS Support
Annapolisonsite
via Greenhouse
About this role
Position Objective:
The Supervisor is responsible for ensuring that the Information Systems incident management and asset management processes are adhered to by all IS Support Center staff. This position will directly supervise the System Support Technicians at Luminis Health. Overarching to all responsibilities is maintaining a focus on employee engagement, well-being, Luminis Health goals, and delivering exceptional customer service directly and through IS Support Center staff.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains adequate and continuous staffing of the Helpdesk through use of the organization’s preferred time and attendance tool within budget.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Annapolis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included