CX AI Solutions Specialist
Brusselshybridmid
Posted 3w ago · via Recruitee
About this role
At Luminus, our ambition is to become the number one energy company in customer focus while continuously improving operational efficiency. Within Customer Experience & Care, our e-Care team plays a key role in delivering seamless digital customer experiences through omnichannel solutions, self-service and innovative AI technologies. As CX AI Solutions Specialist, you take ownership of bringing AI to life across our customer care channels. You bridge the gap between AI strategy, technology and business needs, developing solutions that enhance customer interactions and empower our customer-facing teams.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Brussels. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce
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