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Lumosfiber6008 IT Service Desk

IT Jr. Engineer - Support Technician

High Pointonsitejunior

via Greenhouse

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About this role

Lumos is now hiring a full-time IT Jr. Engineer – Support Technician who will be the go-to problem solver for our teams across all locations. In this dynamic role, you’ll provide both hands-on and remote technical support for PCs, printers, phones, and peripherals, as well as manage proprietary systems in Engineering, Telecom, and Corporate Security. You’ll serve as the first point of contact for technical issues, assess priority and ownership, resolve tickets, and escalate when needed—while offering Tier 2 expertise and guidance to our Helpdesk team. This position plays a vital role in keeping our operations running smoothly at all times, including participating in a rotating on-call schedule to address critical after-hours issues.…

Read the full description on Lumosfiber's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: .net, fiber, teams

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in High Point. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

.netfiberteams

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