Sr. Manager - Sales Support
United States of America (USA)Remote (US)manager
via Greenhouse
About this role
As a Senior Manager of Sales Support , you'll lead the teams responsible for helping turn Business, Enterprise, and MDU sales into a seamless customer experience. You'll oversee sales order management, service delivery coordination, and call center operations, ensuring customer orders move efficiently from sale through delivery while meeting quality, productivity, and service expectations. You'll lead and develop a high-performing team, improve how work gets done, and partner across Sales, Engineering, Field Operations, and other teams to remove roadblocks and strengthen the customer experience. This is an opportunity for a hands-on leader who enjoys developing people, solving operational challenges, and building scalable processes in a fast-moving environment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: fiber, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
fiberteams
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