Lead Logistics - Planning Process Expert

Job Purpose As a Planning Agent at Maersk VNGSC, you will be responsible for delivering exceptional service to customers throughout their journey with Maersk SCM. You will act as a key liaison among shippers, carriers, internal teams and customers, ensuring smooth communication, timely resolution of cases, and compliance with operational standards as well driving service quality alongside related stakeholders. The candidate is expected to have a passion for logistics, strong decision-making skills, excellent communication skills, and a commitment to pursue continuous improvement. 🎯 Key Responsibilities Ocean booking management: Own the end-to-end booking process for FCL and LCL shipments. Monitor POs and shippers’ bookings.…