Accounting Associate - OTC(Billing/Collections) US Shift

PURPOSE OF ROLE: Would be responsible for some or all of the accounts receivable processes, i.e. sales invoice generation, sales invoice processing, booking incoming payments, customer account reconciliation, collections, dunning, dispute management. The role is responsible to coordinate with other teams including other functions to ensure timely resolution of customer issues. Executes day to day processing of transactions within defined standard operating procedures with a purpose of achieving service delivery goals for the organization and providing first level support for both technical and functional issues raised by end users. Key user in OTC tasks. PRINCIPAL ACCOUNTABILITIES: • Perform customer analysis on the trending, payments, disputes, on account etc.…