Analista de Atendimento ao Cliente (Químicos) | Santos

Brazilonsite

Posted today · via Workday

About this role

The role of the Customer Experience Agent is to own and manage all customer demands as a single point of contact. This includes managing the end-to-end shipment process in compliance with company procedures, as well as taking ownership of all customer issues. The role is responsible for facilitating timely and effective resolution by engaging the relevant internal stakeholders Temos uma visão maior que o oceano: integrar a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. E nós contamos com as nossas pessoas para que isso aconteça! O que oferecemos? Estamos em uma jornada revolucionária para simplificar o comércio global, que nos dará a chance de oferecermos um grande impacto na economia mundial, e em sua carreira.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Brazil. We weight your proximity and willingness to relocate.

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Skills in this role

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