Customer Experience Associate (Recent Graduates)

MX - Mexico Cityonsitejunior

Posted today · via Workday

About this role

Here's the Deal The CX Associate is an entry-level opportunity for a recent graduates who want to start and grow their careers at Maersk. The role focuses on creating a positive customer experience through clear communication, teamwork, ownership, and a willingness to learn. Previous professional experience is not required. We are looking for potential, motivation, and behaviors that help people succeed in a collaborative, customer-focused environment. Key Responsibilities Support customers with requests and questions through the available communication channels. Communicate clearly, respectfully, and proactively with customers and internal teams. Coordinate with colleagues to follow up on cases and help deliver timely resolutions.…

Read the full description on Maersk's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in MX - Mexico City. We weight your proximity and willingness to relocate.

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