Customer Experience Consultant

Denmarkonsitemid

Posted today · via Workday

About this role

Support the NCE Regional Control Tower operation for a global customer, with a strong focus on Ocean Freight (FCL/LCL) and acting as a Regional Ocean SME. Responsible for operational performance, KPI follow-up, process adherence, root-cause analysis, and corrective actions, while collaborating across Regional and Global Control Tower, operational teams, Ocean stakeholders, and the customer to drive continuous improvement and operational reliability. We offer At Maersk, we are transforming logistics to deliver seamless, reliable, and customer-centric supply chains. From our Aarhus office, you’ll join the NCE Regional Control Tower supporting a global customer across Northern and Continental Europe.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Denmark. We weight your proximity and willingness to relocate.

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