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Maersk

Customer Service Agent - Reefer

Costa Ricaonsite

Posted yesterday · via Workday

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About this role

Customer Experience Consultant – Reefer Ubicación: Costa Rica Sobre la posición Buscamos un(a) Customer Experience Consultant para gestionar la experiencia de nuestros clientes del segmento Reefer , asegurando una ejecución fluida de sus embarques de principio a fin y fortaleciendo la relación con clientes y equipos internos. La posición tendrá contacto directo con clientes, será responsable de atender sus necesidades y requerimientos, gestionar consultas y excepciones, y buscar continuamente oportunidades para mejorar el servicio y maximizar el valor para el negocio. Principales responsabilidades Gestionar la relación y comunicación directa con clientes del portafolio de carga Reefer . Asegurar una experiencia positiva y una correcta ejecución del ciclo completo del embarque.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Costa Rica. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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