Lead Logistics CX and Operations Manager
Chinaonsitemanager
Posted yesterday · via Workday
About this role
• Lead and manage a team (typically at least 15 FTE) within Lead Logistics CX & Operations, delivering services for Key Client (KC) and Enterprise retail customers. • Own end-to-end service delivery performance, ensuring operational excellence, customer experience, and alignment with Lead Logistics product standards. • Drive transformation through digital adoption, process standardization, and continuous improvement, embedding The Maersk Way into daily operations. • Act as a key leadership interface across CX, Product (FPO/PPO), Tech, and Account teams to ensure scalable, sustainable solutions and customer success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in China. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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