Ocean Dispute Resolution Specialist
Indiaonsitemid
Posted today · via Workday
About this role
Job description and Details Individual is hired to resolve Customer disputes on invoiced billed to Customer. He is also expected to understand the Root cause and help fix the same in the upstream process 1. Analysis disputes received (Basis Target allocated) – Understand what Customer disputing is for 2. Look up all upstream process to fetch data and understand the history of the said shipment 3. Analysis the case and decide on accepting/clarifying or rejecting the case 4. Reach out to relevant coordinators for more information if required 5. Process the amendment in core systems for accept processing 6. Communicate to customer 7.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in India. We weight your proximity and willingness to relocate.
Score yourself on this role.
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Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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