Senior Customer Experience Consultant
United Arab Emiratesonsitesenior
Posted today · via Workday
About this role
• Onboard new customer on standard processes and digital platform, establishing strong foundation for long term partnership. Person will be responsible to Improve Customer Experience and Drive Operational Excellence. • Align and coordinate with multiple external and internal stakeholders on customer specific requirements with Internal Operating Procedure (IOP) and Standard Operating Procedure (SOP) as outputs. • Serve as the primary point of contact for assigned customers, handling daily communication and providing timely, accurate information. • Execute transactional activities based on agreed IOP and SOP with the customers and internal stakeholders.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United Arab Emirates. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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