Senior Customer Experience Consultant - US Military Cargo

South Koreaonsitesenior

Posted today · via Workday

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About this role

Reports to: Regional Manager of CX – IMEA & Asia Based in: Korea, Republic of Job Purpose This role reports functionally to the Regional Manager of CX - IMEA & Asia and is responsible for managing Maersk Line, Limited’s (MLL) existing contracts while driving business growth across the Asia Pacific region. The position focuses on strengthening customer relationships and promoting MLL’s service offerings. Key responsibilities include overseeing daily operational execution, ensuring full compliance with MLL and U.S. government regulatory frameworks and fostering cross-functional collaboration. Additionally, the role involves providing ongoing coaching and support to local teams to enhance customer satisfaction and deliver a superior customer experience.…

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