Senior Specialist

Indiaonsitesenior

Posted today · via Workday

About this role

Job Purpose/summary (Detailed -Why does the position exist, WITH what objectives and WITHIN what limits) Drives timely and accurate resolution of Ocean disputes, contributes to root cause identification, improving dispute-to-collection performance, and provides inputs for continuous process and platform enhancements. Ensure accurate and timely resolution of Ocean disputes to meet service level targets and reduce financial exposure. Identify root causes of disputes and coordinate with relevant stakeholders to implement corrective actions. Monitor and improve dispute resolution turnaround time (TAT) and resolution ratio to enhance operational efficiency. Ensuring collection of all rejected invoice disputes.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in India. We weight your proximity and willingness to relocate.

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