Sr Customer Experience Consultant- FMCG/TECH

USAonsitesenior

Posted today · via Workday

About this role

Senior Customer Experience Consultant, FMCG & Technology The Opportunity The Senior Customer Experience Consultant is responsible for managing and optimizing customer experience and supply chain operations for strategic customers within the FMCG and Technology verticals. Acting as a trusted advisor to customers and internal stakeholders, this role drives operational excellence, service performance, process governance, and continuous improvement initiatives to support both customer and business objectives. The successful candidate will leverage technical and functional knowledge to manage complex operational processes, resolve service challenges, influence cross-functional teams, and deliver solutions that enhance customer satisfaction and operational performance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, power bi, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

lesspower biteams

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