reqspace
Start free trial →
M
Maersk

Sr Customer Experience Partner - Lead Logistics

CA - Mississaugaonsitesenior$72K – $78K

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

This role is accountable and responsible for the overall customer experience of the designated accounts within the Key Client, Enterprise and/or Strategic Customer programs, with a primary focus on Managed By Maersk (MBM) products and Transported By Maersk (TBM). This role is responsible for upholding operational excellence in delivering core tasks while maintaining close collaboration with the Global CX Consultant, the network of CX Consultants and Program Management Team to ensure a consistent and cohesive service delivery across all locations. Responsibilities : Improve Customer Experience and Drive Operational Excellence Onboard new customer on standard processes and digital platform, establishing strong foundation for long term partnership.…

Read the full description on Maersk's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in CA - Mississauga. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

More at Maersk

See all open jobs at Maersk →