Supervisor - Customer Service
Malaysiaonsite
Posted today · via Workday
About this role
Key Responsibilities 1. Customer & Stakeholder Support Handle customer enquiries and provide timely updates on shipment, order and warehouse operational status. Act as the communication link between customers, warehouse operations, transporters and other relevant stakeholders. Follow up on pending requirements and ensure issues are communicated and escalated promptly. Maintain professional and effective communication with customers and internal teams. 2. Inbound Operations Receive and review inbound shipment information and required documentation. Coordinate with warehouse operations on incoming cargo and receiving activities. Ensure necessary shipment information is updated accurately in the relevant systems and trackers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Malaysia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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