Customer Care Associate - Psychiatry & Mental Wellness
Psychiatryonsitejunior
Posted today · via Workday
About this role
JOB SUMMARY: The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience. SPECIFIC RESPONSIBILITIES: Check-in patients, Check-out patients Update patients demographic and insurance information Verify insurance as needed Collect payments and reconcile cash drawers as assigned Refer patients to financial advocates as needed Prepare and provide appropriate patient paperwork Respond to walk-in patient needs Monitor waiting room for delays Schedule appointments Provide patients with clinical summary following visit Coordinate interpreting services for patients Reconcile appointment no shows by the end of each day by following the No Show Workflow.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, rest, monday, outreach, workday
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Psychiatry. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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