M
MakiSenior Customer Success Account Manager - US
remotemanager$140K – $160K
via Ashby
About this role
👪 ABOUT THE CUSTOMER SUCCESS ACCOUNT MANAGEMENT TEAM
The Customer Success Account Manager (CSAM) at Maki is a key driver of value, impact, and long-term success for our clients. You will play a critical role in ensuring the successful adoption and measurable ROI of MakiPeople’s cutting-edge AI solutions, acting as a trusted advisor and the primary point of contact for our customers.
As a CSAM at Maki, you will collaborate closely with internal teams to deliver a seamless client experience, ensuring that every interaction drives meaningful outcomes. From day one, you’ll empower clients to unlock the full potential of our platform, aligning Maki’s capabilities with their unique business objectives to deliver measurable value.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, less, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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