(Remote) Customer Support Team Lead - AI Support Operations - #35089

Philippinesremotesenior

Posted today · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

Our client is an innovative startup revolutionizing the property management industry with cutting-edge SaaS solutions. Their mission is to empower property managers globally by streamlining their operations and improving customer relationships through our technology. This is an amazing career opportunity for someone who wants to be a part of a fast-growing company. Role Overview: The Customer Support Team Lead – AI Support Operations will be responsible for leading the customer support team while driving the successful implementation, optimization, and expansion of AI-powered customer support conversations. This role is not only focused on managing human agent performance, but also on improving how AI is used within the support function.…

Read the full description on Manila Recruitment's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: gemini, github, monday, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

geminigithubmondayteams

More at Manila Recruitment

See all open jobs at Manila Recruitment →