Customer Experience Specialist (Hybrid)

This is a rare opportunity to join our dynamic and fast growing Patient Experience team, working across multiple treatment categories (Weight Loss, Hair Loss). We are looking for customer obsessed and resourceful individuals to join us to reinvent how we do customer care here at Manual. Your goal is to create an experience so good our patients have to tell their friends about us. You'll be the first person our patients speak to and you'll advocate their voice throughout the company. You’ll also help us reinvent our patient experience tools and processes to drive efficiency and better care. You’re someone who makes things happen despite ambiguity and can calmly handle periods of breakneck scaling and moments of chaos. You have a passion for solving real patient problems.…