CRM Business Analyst

Waterlooonsitemid

Posted today · via Workday

About this role

The CRM Business Analyst, reporting to the Manager of CRM Strategy, Growth & Go-to-Market, partners with business stakeholders, sales leaders, and technology teams to enhance the Salesforce platform supporting Affinity, Retail Insurance, and Mass Market Distribution. This role drives CRM enhancements, business process improvements, and adoption initiatives that improve sales effectiveness, user experience, and operational efficiency. This position is ideal for an individual who combines Salesforce expertise with strong business analysis, problem-solving, and stakeholder management skills. Success in this role requires more than gathering requirements.…

Read the full description on Manulife's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: power bi, teams, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Waterloo. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power biteamssalesforce

More at Manulife

See all open jobs at Manulife