Customer Service Professional
Quezon Cityonsite
Posted today · via Workday
About this role
Position Responsibilities Offers solution to customers based on the Knowledge article provided. Process transaction and coordinate with other departments and document significant discussions or complaints. Complete ongoing training to stay abreast of Products, industry, services, and policy changes. Complete transactions and provide timely and accurate information to customers. Provides professional and positive experience for every customer and Meet all key performance targets. Required Qualification Should have completed at least 2 years tertiary education with 2-yr contact center experience. With Basic knowledge computer skills.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quezon City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included