Head of Claims

Hong Kongonsitedirector

Posted today · via Workday

About this role

General Description: The Head of Claims is responsible for the strategic and effective management of the Claims function, encompassing Individual Insurance Claims, Group Life & Health Claims, and Pre-assessment teams. The incumbent leads the Claims function’s contribution to the Claims Transformation project by defining the Claims Target Operating Model, articulating future-state requirements, shaping end-to-end workflow design, driving change management, and ensuring alignment with business priorities, operational objectives, and customer experience outcomes. This position reports directly to the Chief Operations Officer, Hong Kong & Macau.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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