Loyalty Support Specialist
CANonsitemid$34K – $56K
Posted today · via Workday
About this role
Provides advanced administrative and operational support to Mortgage Loyalty, with accountability for complex, escalated, and exception-based work. The role applies strong mortgage-process knowledge, judgment, and risk awareness to investigate and resolve issues spanning multiple workflows or systems. It also supports quality, knowledge transfer, and continuous improvement initiatives that strengthen operational performance and the client experience. Position Responsibilities: Own complex, aged, escalated, or exception-based administrative cases from intake through resolution, coordinating required follow-up and maintaining clear accountability for next steps.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in CAN. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Manulife
- View →Director, Vitality4 Locations
- View →Manager, Go-to-Market, Vitality4 Locations
- View →Business Strategic Insights – Retail Deposits LeadToronto, Ontario
- View →Senior Data Engineer, Retirement OperationsMontreal, Quebec
- View →Senior Full Stack Software EngineerToronto, Ontario
- View →Business Development Manager, BrokerCAN, Ontario - Full Time Remote