Manager, Advisor Experience & Inforce Service Innovation
Halifaxonsitemanager
Posted today · via Workday
About this role
The Manager, Advisor Experience & Inforce Service Innovation defines and executes Specialized Lending’s post-funding service model. The role leads portfolio servicing and surveillance, advisor and customer experience, governance, workflow optimization, AI-enabled transformation, and continuous improvement. Accountable for current performance and future-state design, the role establishes service standards, improves productivity and controls, reduces manual effort, and builds scalable capabilities in automation and artificial intelligence. Role Purpose To deliver a scalable, technology-enabled post-funding service model that strengthens controls, increases productivity, enables innovation, and improves advisor and customer experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: power bi, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Halifax. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
power biteams
More at Manulife
- View →Vice President, MGS Head of GWAM OperationsQuezon City
- View →Director, Anti-Fraud, North AmericaToronto, Ontario
- View →Senior Automation Solutions SpecialistQuezon City
- View →Senior Branch ManagerToronto, Ontario
- View →Applied AI Engineer – GenAI SystemsToronto, Ontario
- View →Senior Business AnalystCAN, Ontario, Toronto, 200 Bloor Street East
