Manager, Customer & Market Insights, Asia

Hong Kongonsitemanager

Posted today · via Workday

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About this role

We are looking for a hands-on Customer & Market Insights Manager to manage research projects and coordinate monthly transactional Net Promoter Score (tNPS) reporting across Asia. Position Responsibilities: 1. Regional Research Delivery Partner with regional functions and local markets to clarify business challenges, decisions to be supported and information gaps; translate requests into focused research objectives and actionable briefs. Manage multiple research requests across Asia, agreeing scope, priorities, deliverables, budgets Manage studies from proposal and research design through questionnaire or discussion guide development, fieldwork monitoring, quality assurance and analysis. Deliver research on customer needs and attitudes, according to business priorities.…

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Skills match

For this role: power bi, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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Skills in this role

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