M
MarsCustomer Service & Logistics Lead SSA
KEN-Nairobi-Nairobionsitesenior
Posted today · via Workday
About this role
Job Description: Customer Service & Logistics Lead SSA – Mars Snacking Nairobi, Kenya As a Customer Service & Logistics Lead at Mars, you will be responsible for leading inbound logistics, customer service, and outbound logistics operations for our Sub-Saharan African markets. You will lead a dedicated team to manage end-to-end supply operations, oversee third-party service providers, and work with government authorities to ensure exceptional customer service and cost efficiency. In this role, you will work closely with Market Collaboration, Sales, Factory Logistics, Quality, Corporate Affairs, Procurement, and Finance to deliver the right product, in the right place, at the right time, consistently meeting our customers’ expectations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in KEN-Nairobi-Nairobi. We weight your proximity and willingness to relocate.
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