Technical Product Owner, Consumer Care and Customer Service

USA-Illinois-Chicagohybrid$134K – $185K

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Job Description: Technical Product Owner, Consumer Care and Customer Service At Mars Snacking, we're reimagining how consumers engage with our brands by transforming traditional customer service into a modern, intelligent, and highly connected consumer care experience. As the Technical Product Owner, Consumer Care and Customer Service, you will play a pivotal role in shaping and delivering the technology ecosystem that powers consumer interactions globally. Working at the intersection of product management, customer experience, and technology, you will translate strategic business priorities into scalable digital solutions that enhance service quality, accelerate resolution times, and strengthen consumer loyalty.…

Read the full description on Mars's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, gdpr, salesforce

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA-Illinois-Chicago. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsgdprsalesforce

More at Mars

See all open jobs at Mars →