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MatchgroupCommunity

Global Escalations Specialist, Member Experience (Singapore)

Singaporeonsitemid

Posted 6 days ago · via Lever

About this role

About the Team At Tinder, we bring people together. With tens of millions of users and a presence in nearly every country around the world, our impact is global—and growing rapidly. The work you do here can help create safer, more meaningful experiences for millions of people. The Global Escalations team, part of the Member Experience organization, is dedicated to supporting and protecting our user community. We are seeking 2x Global Escalations Specialist (Entry-level) to manage complex member escalations across Trust & Safety and Support operations. This team is responsible for investigating safety concerns, abuse reports, platform issues, and escalated support cases, while ensuring compliance with Tinder’s Community Guidelines and Terms of Service.

Read the full description on Matchgroup's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

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