Customer Support Specialist

Milwaukeeonsitemid

Posted 4 days ago · via Workday

About this role

At Materion, everyone is included, respected and offered opportunity to grow. Join us! The Customer Support Specialist (CSS) is responsible for delivering accurate quotations, ensuring order and acknowledgment integrity, communicating delivery status proactively, supporting escalations, and maintaining strong relationships across designated house accounts. You will have an opportunity to: Act as liaison between Materion customers, outside sales, product management, engineering, quality and manufacturing. Develop good rapport with external and internal customers. Manage the quoting lifecycle by assembling detailed information from the respected parties, such as Product Management, Supply Chain, T&I, Engineering, and Legal.…

Read the full description on Materion's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: css

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Milwaukee. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

css

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