Desktop Support Engineer
Philadelphiahybridmid$62K – $78K
Posted 3 days ago · via Workday
About this role
Job Responsibilities and Requirements Troubleshoot hardware and software problems both in person and remotely, resolving and documenting the solutions in Footprints ticketing system. Works on tickets assigned by the helpdesk providing tier one support to end users. Troubleshooting Provides "in-house" computer/network support relating to software and hardware problems. Troubleshoots network connectivity issues related to Cisco ISE. Work on helpdesk and management assigned tickets via Footprints ticket system. Video conferencing and projector equipment setups. Provide documented resolution within Footprints database tracking system. Installation/Configuration Assists in equipment installations and relocations within the company.…
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What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: vue
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Philadelphia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
vue