Customer Support Manager
Melbourne Central Towers - Level 18onsitemanager
Posted 1mo ago · via Workday
About this role
At MMS we're proud of our history, our heart, and our commitment to making a difference to people's lives. We care because people matter. We collaborate because the greatest achievements are made together, and we continuously create because some of the best innovations have yet to be imagined. O ly is McMillan Shakespeare’s newest and most exciting brand, we have been first to market with a new offering to enable all car owners in Australia to apply for a car lease via Oly through their workplace. The Role: As our Customer Support Manager, you will lead the customer support function, ensuring the delivery of a high-quality and scalable support experience across customer enquiries, case management and escalations .…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Melbourne Central Towers - Level 18. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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