Senior Guest Experience Manager

Serravalle Scriviahybridmanager

Posted 1mo ago · via Smartrecruiters

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About this role

About McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. The Role At Serravalle Designer Outlet, we are looking for an exceptional Senior Guest Experience Manager to elevate hospitality across the centre and make every visit feel welcoming, seamless and memorable. You will lead the full guest experience operation—from Guest Services, the Guest Lounge, Clienteling and personal shopping to family attractions, shopping services and premium parking—setting ambitious standards and ensuring they come to life every day.…

Read the full description on McArthurGlen UK's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Serravalle Scrivia. We weight your proximity and willingness to relocate.

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