Customer Service Officer – DVA & Medical Liaison

Melbournehybrid

Posted 2w ago · via Smartrecruiters

About this role

About mlcoa is a long‑established, international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self‑insured organisations and the legal profession. As our business continues to grow, we are expanding our team to ensure we continue delivering exceptional service, guided by our core values – Care, Accountability, Teamwork, Integrity and Excellence. We are seeking an energetic and motivated Client Services Officer with experience delivering high‑quality customer service in a fast‑paced medical environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Melbourne. We weight your proximity and willingness to relocate.

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