Quality Tech
Redmondonsite$44K – $64K
Posted yesterday · via Workday
About this role
Job Summary Accountable for customer complaint investigations and outcomes. Coordinate servicing, issues replacements or credits to customer. Job Description MAJOR RESPONSIBILITIES: Run trending reports of complaints and initiate corrective action requests. Update complaints in the SAP Complaint System. Ensure complaint are logged accurately and closed. Perform product complaint investigation through sample performance testing, image evaluation, historical data analysis and/or other complaint investigation techniques. Based on these investigations, suggests product improvements. Write complaint investigation summary letters to the individuals that reported the issues. Issue credits, coordinate servicing, replacement orders, and/or RGA’s as required for complaint resolution.…
Read the full description on Medline Industries, LP's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Redmond. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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