Zendesk Developer

Punehybridmid

Posted today · via Workday

About this role

Job Summary Job Description Job Summary We are looking for a skilled Zendesk Developer with 3–6 years of experience to support the implementation, configuration, and ongoing evolution of Zendesk solutions across our support ecosystem. In this role, you will partner with Support Operations, IT, and Product teams to translate business requirements into scalable workflows, automation, and integrations that improve agent efficiency and customer experience. You will own end-to-end delivery—from solution design and development through testing, deployment, documentation, and post-go-live optimization—ensuring the platform remains stable, secure, and aligned with operational KPIs (SLA adherence, first response time, resolution time, and CSAT).…

Read the full description on Medline Industries, LP's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: javascript, php, html, css, .net…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Pune. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptphphtmlcss.netrestazuregitteamsjson

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