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Medline

Director Complaint Process Operation and Investigations

Mundeleinhybriddirector$177K – $266K

Posted today · via Workday

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About this role

Job Summary Medline Industries has an immediate opening for a Director Complaint Process Operations & Investigations. This role will be based out of our Mundelein, IL office and will work a hybrid model. The Director, Complaint Process Operation and Investigations provides strategic and operational leadership for the complaint management process execution. This position is accountable for maintaining a compliant, effective, scalable, and standardized complaint quality system across products, division, expanding to geographic regions. The Director establishes strategy, governance, performance objectives, and operating model for complaint intake, investigation, escalation, reportability assessment, and closure.…

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, less, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mundelein. We weight your proximity and willingness to relocate.

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