Supervisor- Sales Support

REMOTE- Illinoisremote$73K – $110K

Posted today · via Workday

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About this role

Job Summary Supervise staff responsible for servicing existing, territories and/or accounts. Job Description MAJOR RESPONSIBILITIES: Development Oversee onboarding sessions for new territories (systems, processes, customer service best practices). Own updates to AMSR training & materials. Conduct shadowing and role-play sessions for retention and selling skills. Provide feedback and progress reports to Sales Managers on trainees. Account Management Monitor a book of business for existing accounts in vacant territory(s); manage assigned accounts’ day-to-day needs. Convey knowledge and understanding of full product portfolio to AMSR and Sales teams. Escalation point for AMSR team in response to inbound customer inquiries (orders, product availability, billing).…

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