Contact Center Helpdesk Specialist

Tiranëonsitemid

Posted 4mo ago · via Workable

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About this role

Mellon Albania , part of the Mellon Group of Companies, is a leading provider of front-end and back-end transaction solutions and services since its inception in 2004. We are currently looking for a dedicated Contact Center Helpdesk Specialist to join our dynamic team. This role is crucial in ensuring that our customers receive top-notch support and assistance with their inquiries. If you possess a solution-oriented mindset and have a passion for helping others, you might be the perfect fit for this position. Join us in our commitment to excellence! Key Responsibilities Communicate effectively with customers to address their inquiries and issues. Provide exceptional customer service and support. Be flexible in working hours and assist within a team environment.…

Read the full description on Mellon Group of's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Tiranë. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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