Patient Svc Representative - SGC OBGYN, Full Time
Mercy Clinics of Springfield and Communitiesonsitemid
Posted today · via Workday
About this role
Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details: Minimum Qualifications: Education: High school diploma or equivalent. Skills, Knowledge and Abilities: Strong verbal and written communication skills. Proficiency in basic computer skills, including data entry and word processing. Excellent customer service skills - empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy. Accuracy and attention to detail. Ability to maintain confidentiality and follow privacy policy/procedure. Adaptable and able to work effectively under pressure.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mercy Clinics of Springfield and Communities. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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