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MetoperaCustomer Care

Customer Care Representative

Lincoln Center - New Yorkonsitemid

Posted 2w ago · via Lever

About this role

The Metropolitan Opera is seeking enthusiastic and service-oriented Part-Time Customer Care Representatives for the Inbound Call Center. This is an opportunity to work for the largest classical music organization in the US and contribute to the daily operations of a cultural landmark. In this role, you will be part of a diverse team of colleagues helping to create meaningful experiences for opera lovers with every interaction. Customer Care Representatives are responsible for responding to inbound customer inquiries by providing exceptional customer service. This includes inquiries about performances and services, processing ticket orders, Membership sales, and performing general account maintenance.…

Read the full description on Metopera's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lincoln Center - New York. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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