Telephone Operator Staff (Midplaza Building)

Deliver a professional and courteous welcome to all guests, clients, and employees, ensuring a consistently positive first impression Maintain a clean, organized, and fully equipped reception area Operate and monitor work-related equipment and systems, including telephone systems, Visitor Management System (VMS), car call systems, computers, and other supporting equipment Handle incoming calls, messages, and inquiries accurately and professionally, escalating matters to the appropriate parties when required Manage the guest registration process through the VMS, including identity verification, data entry, access card registration, providing necessary guidance or assistance, and monitoring guest entry and exit Provide accurate information regarding the building, facilities, retail and resta…